Frisco Lemon Law

Usually no. Texas Lemon Law cases are administrative proceedings filed with the Texas Department of Motor Vehicles (TxDMV) Lemon Law Section in Austin, not in Collin County district court. TxDMV staff mediate first; if mediation fails, a hearings examiner decides the case at a hearing that can be conducted in person in DFW, by phone, or by video, so Frisco consumers rarely need to travel. After TxDMV issues a final order, either side may appeal to a Texas district court. Claims built on the Texas Deceptive Trade Practices Act or the federal Magnuson-Moss Warranty Act can be filed directly in Collin County district court.

Texas uses three repair tests, all measured during the first 24 months or 24,000 miles. The four-times test requires four or more attempts at the same defect that still exists. The serious safety hazard test requires two or more attempts on a life-threatening defect. The 30-day test is met when the vehicle has been out of service for cumulative repair for 30 or more days, with at least two of those attempts in the first 12 months or 12,000 miles. You also must give the manufacturer written notice and one final chance to cure before filing with TxDMV.

Yes. EVs are covered to the same extent as gas vehicles if they were purchased or leased new in Texas and remain inside the original written warranty. Battery thermal-management faults, charging-system errors, drive-unit replacements, door-handle and software bugs, and phantom-braking ADAS events all count as defects when they substantially impair use, value, or safety. Frisco Tesla owners commonly service at the Plano and Allen service centers, and every authorized repair order counts toward the four-attempt, two-attempt-safety, or 30-day-out-of-service tests. Note that Rivian and Tesla direct-sales arrangements still trigger TxDMV jurisdiction because the manufacturer issued the written warranty.

Texas has one of the shortest deadlines in the country. Under Tex. Occ. Code 2301.606, a Lemon Law complaint must be filed with TxDMV within six months following the earliest of (a) the express warranty's expiration, (b) 24 months from delivery, or (c) 24,000 miles on the odometer. Missing that six-month window forfeits the TxDMV remedy. Separate claims under the federal Magnuson-Moss Warranty Act or the Texas Deceptive Trade Practices Act follow longer limitations periods (typically four and two years respectively) but must be filed in court rather than at TxDMV.

Insist on a written repair order for every visit, even if the dealer says they found no problem or that the behavior is 'characteristic.' Under Texas law, an unrepaired visit still counts toward the four-attempt and 30-day-out-of-service tests if the same defect persists. Keep dashcam clips, photograph warning lights, and note the date and mileage of each occurrence. Frisco luxury and EV owners frequently see 'unable to duplicate' write-ups for intermittent ADAS, infotainment, and charging faults. Save every document; TxDMV examiners weigh consumer-side evidence heavily when the dealer's paperwork is thin.

Yes. Leased vehicles are covered to the same extent as purchased vehicles, and lessees can file Lemon Law complaints directly with TxDMV. If TxDMV orders a repurchase, it can terminate the lease and apportion the refund — including the reasonable allowance for use — between you, the lessor, and any lienholder. The refund covers your down payment, monthly payments made, and other amounts paid into the lease. You must still meet one of the three repair tests, give written notice to the manufacturer, and file your complaint within the six-month window measured from the earliest of warranty expiration, 24 months, or 24,000 miles.

If TxDMV rules for you, the manufacturer must either repurchase the vehicle (refund the full purchase price including sales tax, title, and registration, less a reasonable allowance for use), replace it with a comparable vehicle, or perform additional repair if the defect can still be cured. TxDMV can also order reimbursement of incidental costs. The Lemon Law itself does not authorize treble or punitive damages. Frisco consumers pursuing those typically add a Texas Deceptive Trade Practices Act claim or pursue the federal Magnuson-Moss Warranty Act, which allows attorneys' fees and additional damages on top of the Lemon Law remedy.