Arlington Lemon Law

Arlington residents file with the Texas Department of Motor Vehicles Enforcement Division in Austin, not in Tarrant County district court. The complaint goes through the TxDMV Motor Vehicle Dealer Online Complaint System, the $35 filing fee applies (refundable if you prevail), and a TxDMV hearings examiner conducts mediation and any contested hearing. Hearings are most often held by videoconference; in-person hearings are typically scheduled in Austin at the TxDMV Jackson Avenue office. Either side can appeal a final order to a Texas district court within 30 days.

No. A Tahoe, Yukon, Suburban, Yukon XL, or Escalade built at the General Motors Arlington Assembly plant is treated identically to any other new motor vehicle sold in Texas with a manufacturer's written warranty. You still file with TxDMV, the four-repair, two-attempts-for-safety, or 30-day-out-of-service tests still apply, and the manufacturer's obligations are the same regardless of build location. Owners whose vehicles were built locally sometimes find faster parts availability for warranty repairs, which can shorten downtime, but it does not change your legal rights.

From the date TxDMV accepts an Arlington-area complaint, mediation typically opens within 30 to 60 days and a contested hearing is scheduled within roughly 120 to 150 days of filing. The examiner generally issues a written decision within 60 days of the close of the hearing record. Either party may request reconsideration within 25 days and appeal a final order to a Texas district court within 30 days. Manufacturers routinely settle before the hearing because TxDMV can order repurchase or replacement if the consumer prevails.

A Texas Lemon Law complaint must be filed with TxDMV within six months following the earliest of (a) expiration of the express written warranty, (b) 24 months from the vehicle delivery date, or (c) the date the odometer reaches 24,000 miles. This is one of the shortest deadlines in any state lemon law and applies in Arlington identically to elsewhere in Texas. If you miss the six-month TxDMV window, claims under the federal Magnuson-Moss Warranty Act (generally four years) or the Texas Deceptive Trade Practices Act (two years from discovery) remain available, but those are filed in court.

Hail damage itself is excluded because the Texas Lemon Law targets defects in materials or workmanship, not weather damage. However, manufacturing defects in factory paint, glass adhesion, sunroof seals, or trim that become evident after a hailstorm repair can still qualify if they recur after warranty refinish work has been performed multiple times. TxDMV examiners carefully distinguish weather-caused damage (not covered) from a latent factory defect that hail repair exposed. Keep every repair order and refinish record when documenting a paint or sealing claim.

Yes. The Texas Deceptive Trade Practices Act (Tex. Bus. & Com. Code Chapter 17) allows Arlington residents to sue a dealership or manufacturer in Tarrant County district court for unfair or deceptive practices, breach of warranty, or misrepresentation, with potential treble damages and attorneys' fees. The DTPA does not require you to exhaust the TxDMV Lemon Law process first. Many lawyers file both proceedings in tandem — a TxDMV Lemon Law complaint and a parallel DTPA case — to combine the repurchase remedy with punitive damages exposure.

Yes. Leased vehicles are covered to the same extent as purchased vehicles, and Arlington-area lessees can file Lemon Law complaints with TxDMV directly. If TxDMV orders a repurchase, it can terminate the lease and apportion the refund — including the reasonable allowance for use — between the lessee, the lessor (often a captive finance arm like Ford Credit or GM Financial), and any lienholder. You must still meet one of the three repair tests, give the manufacturer written notice and a final repair opportunity, and file within the six-month TxDMV deadline.