Sunnyvale Lemon Law

Most Song-Beverly cases brought by Sunnyvale residents are filed in the Santa Clara County Superior Court at the Downtown Superior Court, 191 North First Street, San Jose, CA 95113. Venue is generally proper in the county where the buyer resides, where the vehicle was sold, or where the manufacturer does business, so a Sunnyvale buyer who purchased in Fremont or Palo Alto can usually still file in Santa Clara County. Unlimited civil filings (over $35,000 in dispute) are e-filed through the court's approved electronic filing service providers.

Yes. The Song-Beverly Consumer Warranty Act applies to any new motor vehicle sold or leased in California with a written manufacturer's express warranty for personal, family, or household use, including direct-sale EVs from Tesla, Rivian, Lucid, and Polestar. Common Sunnyvale-area defects we see include battery thermal management faults, high-voltage contactor failures, charge port and DC fast-charging defects, Autopilot/FSD phantom braking, drive unit replacements, and infotainment lockups. If the manufacturer can't fix the same nonconformity in a reasonable number of attempts, you may be entitled to a refund or replacement plus civil penalties.

Not necessarily. Tesla's order agreement contains an arbitration clause, but California courts have repeatedly addressed whether Song-Beverly claims are subject to arbitration on a case-by-case basis. Many Tesla buyers also have a 30-day opt-out window after delivery; if you opted out, arbitration generally does not apply. Even when an arbitration clause is enforced, the Song-Beverly remedies (refund or replacement, civil penalties up to two times actual damages for willful violations, and fee-shifting) remain available. A lemon-law attorney can review your specific order agreement and confirm whether you opted out or have other grounds to litigate in Santa Clara County Superior Court.

Under the Tanner Act presumption (Cal. Civ. Code 1793.22(b)), four or more repair attempts at the same nonconformity within 18 months or 18,000 miles, or 30 cumulative days out of service, triggers a rebuttable presumption that the manufacturer has had a reasonable opportunity to repair. Outside those numbers you can still prove reasonable attempts as a question of fact. Software-only OTA pushes that don't fix a recurring defect generally count as repair attempts when the vehicle was presented to the dealer or service center for that issue, even if no hardware was touched.

No. Song-Beverly evaluates whether the vehicle conforms to the express warranty, not how you drive it. Stop-and-go congestion is the normal use environment for a vehicle sold in the Bay Area, and manufacturers warrant their vehicles to operate normally under those conditions. If your dual-clutch transmission, CVT, hybrid system, or auto start-stop is failing because of the heat and load typical of Silicon Valley traffic, that is a warranty defect, not buyer misuse. Keep every repair order and document each visit, because cumulative repair attempts and days out of service drive the case.

Most California lemon-law cases against the major manufacturers resolve in roughly 4 to 12 months through pre-suit demand, mediation, or settlement once the manufacturer's counsel reviews the repair history. Cases that go to active litigation in Santa Clara County Superior Court typically run 12 to 24 months depending on the judge's calendar and motion practice. Because Cal. Civ. Code 1794(d) shifts attorneys' fees to the manufacturer when the consumer prevails, you generally do not pay legal fees out of pocket regardless of how long the case takes.

Yes. Until the manufacturer agrees to a buyback or replacement, or a court orders one, you remain contractually obligated to your lender or lessor. Stopping payments can damage your credit and complicate the eventual restitution calculation, because the use offset and refund formula in Cal. Civ. Code 1793.2(d)(2)(C) assumes the contract is current. Keep the vehicle reasonably maintained, keep paying, and let your attorney handle communications with the manufacturer.